Terms and Conditions

Last Updated: [June 2026]

Welcome to LotusRegalia.com. These Terms and Conditions govern your use of our website and the purchase of products from Lotus Regalia ("we," "our," or "us"). By accessing our website or placing an order, you agree to be bound by these Terms.

1. ABOUT LOTUS REGALIA

Lotus Regalia is an online retailer specializing in African-inspired fashion, textiles, accessories, and related products. We reserve the right to modify, suspend, or discontinue any product, service, or feature at any time without prior notice.

2. ELIGIBILITY

By using this website, you represent that:

• You are at least 18 years old or have parental/guardian consent.

• The information you provide is accurate and complete.

• You are legally capable of entering into binding agreements.

3. PRODUCTS

We strive to display product descriptions, colors, fabrics, measurements, and images as accurately as possible.

However:

• Actual colors may vary due to screen settings.

• Handmade and artisan products may have slight variations.

• Measurements may vary slightly.

• Product availability is not guaranteed until payment is confirmed.

Such variations shall not be considered defects.

4. CUSTOM ORDERS

Custom-made and personalized products are produced according to customer specifications.

Customers are responsible for:

• Providing accurate measurements.

• Reviewing design selections before approval.

• Confirming all customization details before production.

Once production begins, custom orders cannot be canceled or modified.

5. PRICING

All prices are listed in the currency displayed on the website.

We reserve the right to:

• Correct pricing errors.

• Modify prices without prior notice.

• Cancel orders resulting from pricing inaccuracies.

Taxes, customs duties, import charges, and local fees imposed by destination countries are the responsibility of the customer.

6. ORDER ACCEPTANCE

An order confirmation email does not constitute acceptance of an order.

We reserve the right to:

• Refuse any order.

• Limit quantities purchased.

• Cancel orders suspected of fraud or misuse.

If payment has already been collected, any approved refund will be processed accordingly.

7. PAYMENT

We accept approved payment methods displayed on the website.

By submitting payment information, you authorize us to charge the applicable amount for your order.

Orders will not be processed until payment has been successfully received.

8. SHIPPING AND DELIVERY

We ship domestically and internationally.

Estimated delivery times are provided for convenience only and are not guaranteed.

We are not responsible for delays caused by:

• Customs inspections

• Courier disruptions

• Weather conditions

• Government restrictions

• Force majeure events

• Risk of loss transfers to the customer upon delivery to the shipping carrier.

9. RETURNS AND EXCHANGES

Subject to our Return Policy:

Eligible products may be returned within [10] days of delivery.

• Returns must:

• Be unused.

• Be in original condition.

• Include original packaging and tags.

• The following items are generally non-returnable:

• Customized products

• Tailor-made garments

• Personalized items

• Clearance items

Customers are responsible for return shipping costs unless the return results from our error.

10. REFUNDS

Approved refunds will be processed to the original payment method.

Refund processing times may vary depending on financial institutions and payment providers.

Shipping charges are generally non-refundable unless required by law.

11. INTELLECTUAL PROPERTY

All content on LotusRegalia.com, including:

• Logos

• Product designs

• Text

• Graphics

• Photographs

• Videos

• Branding elements

is the exclusive property of Lotus Regalia or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written consent.

12. USER CONDUCT

You agree not to:

• Use the website unlawfully.

• Interfere with website operations.

• Upload harmful software or code.

• Misrepresent your identity.

• Engage in fraudulent transactions.

Violation may result in suspension or termination of access.

13. USER-GENERATED CONTENT

If you submit reviews, photos, testimonials, or other content:

You grant Lotus Regalia a worldwide, royalty-free license to use, reproduce, publish, and display such content.

You represent that you own or have permission to submit the content.

We reserve the right to remove content at our discretion.

14. PRIVACY

Your use of our website is also governed by our Privacy Policy.

By using the website, you consent to our collection and use of information as described therein.

15. DISCLAIMER

Products and services are provided "as is" and "as available."

To the fullest extent permitted by law, Lotus Regalia disclaims all warranties, whether express or implied, including:

• Merchantability

• Fitness for a particular purpose

• Non-infringement

16. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Lotus Regalia shall not be liable for:

• Indirect damages

• Incidental damages

• Consequential damages

• Loss of profits

• Loss of business opportunities

Our total liability shall not exceed the amount paid for the relevant product or order.

17. FORCE MAJEURE

We shall not be liable for failure or delay in performance caused by events beyond our reasonable control, including:

• Natural disasters

• Government actions

• Epidemics

• Labor disputes

• Transportation interruptions

• Internet or communication failures

18. GOVERNING LAW

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts in Nigeria.

19. DISPUTE RESOLUTION

Before initiating legal proceedings, parties agree to attempt good-faith negotiations to resolve disputes.

Where appropriate, disputes may be referred to mediation before court action.

20. CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon publication on the website.

Continued use of the website constitutes acceptance of the revised Terms.

21. CONTACT INFORMATION

Lotus Regalia

Website: LotusRegalia.com

Email: [mail@lotusregalia.com]

Business Address: [Lagos, Nigeria]